Terms of Service
This is the agreement between you and us. It covers what Wallplan does, what it deliberately does not do, how subscriptions and credits work, how to stop paying, and who is responsible for what.
It is written to be read. Where a clause matters more than the ones around it, it is set apart rather than buried.
The agreement
These Terms are an agreement between you and STYLE YOUR SPACES STUDIO LTD, which operates Wallplan at styleyourspacesedinburgh.com. By creating an account or using the service you accept them.
If you do not accept them, do not create an account. If you have already created one and change your mind, close it — there is a button for that inside your account and it takes effect immediately.
The Privacy Policy, Refund Policy, AI Disclaimer, Acceptable Use Policy, Cookie Policy and Content Licence are part of this agreement. Where a specific document says something more precise about its own subject, the specific document governs.
What Wallplan is, and what it is not
Wallplan is a layout tool for one wall. You give it a photograph and a set of measurements; it produces arrangement pictures and a drill plan showing where the fixing points would sit.
It is not
- A structural survey, a structural assessment, or engineering advice.
- A safety certification of your wall, your fixings or your work.
- A supplier of fixings, tools or hardware of any kind.
- A contractor. We do not carry out work and we do not arrange for anyone else to.
- An interior design service. It plans one wall. It does not design a room.
The drill plan is dimensionally correct for the measurements you supplied. Whether your particular wall can carry your particular piece, using a particular fixing, is a judgement about your property that only you or a qualified person can make.
Your account and your age
You must be 18 or over to use Wallplan. You confirm that you are when you create an account. If we learn that an account belongs to someone under 18, we close it and delete the data attached to it.
You are responsible for keeping your password to yourself and for everything done through your account. Tell us straight away if you think someone else has access to it.
One account is for one person. You may not share credentials, resell access, or run a business's worth of walls through a single-person account — the Studio Wall plan exists for that.
Give us an email address that reaches you. Notices about renewals, price changes and account closure go there.
Subscriptions, prices and automatic renewal
There are three plans: Free, Level and Studio Wall. All prices are shown and charged in US dollars (USD).
Automatic renewal
Paid subscriptions renew automatically. A monthly plan renews every month, and a yearly plan renews every 12 months, at the price shown when you subscribed, until you cancel.
Before you enter any payment details we show you the amount, the currency, the billing period, the renewal price, the renewal date and how to cancel, in one block on the same screen. We email you a receipt after every charge, and that receipt repeats the renewal date and the cancellation link.
Price changes
If we change the price of a plan you are on, we will email you at least 30 days before it takes effect. The new price applies from your next renewal, never retrospectively. If you do not want it, cancel before that renewal and nothing further is charged.
Failed payments
If a renewal payment fails we will tell you and retry over the following days. If it keeps failing, the subscription lapses to the Free plan. Your saved walls stay in your account.
Taxes
Prices are exclusive of any sales tax, VAT or equivalent that we are required to collect based on where you are. Where that applies it is shown before you pay.
Credits
Credits are an allowance to use the service. They are not money, they are not stored value, they hold no cash value, they cannot be redeemed for cash, and they cannot be transferred, sold or given to anyone else.
Each plan includes a monthly allowance. A chat request costs 1 credit, reading a wall photograph costs 2, and each arrangement render or adjustment costs 5. Drawing the drill plan itself costs nothing, ever — it is calculated and drawn in your browser, and output that concerns your safety should not sit behind a meter.
Credits reset at the start of every billing period and do not carry over. Unused credits expire at the end of the period in which they were granted.
We do not sell credit packs, top-ups or any other add-on. There is no balance to buy and none to store. If you run out regularly, the answer is to move to a higher plan, which you can do at any time.
Credits already consumed are not refundable. If an action fails because of a fault on our side, we return the credits it consumed.
Cancelling
Cancel from Billing inside your account. It is one step, it is available at all times, and it does not require you to email us, call us or explain yourself. Cancelling online is exactly as easy as subscribing online, because that is the only arrangement we think is honest.
When you cancel, your plan stays active until the end of the period you have already paid for and then drops to the Free plan. We do not pro-rate part-periods. Credits from that period do not carry over.
Your saved walls remain in your account on the Free plan. You will keep being able to view them, with the watermark back on the drill plan and the Free plan's limits applied.
You can also close your account entirely, which deletes it and the data attached to it as set out in the Privacy Policy.
We may rescind this agreement and close your account if you materially breach these Terms or the Acceptable Use Policy. Where the breach is capable of being put right, we will tell you what is wrong and give you a reasonable opportunity to fix it first, unless the breach is serious enough that we cannot.
Your content and ours
Yours stays yours
You keep ownership of the photographs and text you upload. You grant us a limited, non-exclusive, worldwide, royalty-free licence to store, process, display and transform that content strictly for the purpose of providing the service to you. That licence ends when the content is deleted. Full detail is in the Content Licence.
What you promise about it
You confirm that you have the right to upload what you upload: that the photograph is of a property you occupy or have permission to photograph, that it does not show identifiable people who have not agreed to it, and that you have the rights necessary for any artwork visible in it.
Outputs
The arrangement pictures and the drill plans generated from your inputs are yours to use, including for commercial purposes. We do not claim ownership of them.
Ours stays ours
The Wallplan name, the software, the layout engine, the drawing system and the design of this site belong to us. Nothing here grants you a licence to copy them, reverse-engineer them, or build a competing service out of them.
AI outputs
Parts of Wallplan use machine learning models. They read your wall photograph to find edges, furniture, sockets and switches, and they draw what an arrangement looks like on your wall.
Model output is probabilistic and can be wrong. A socket may be missed. The furniture line may be misjudged. An arrangement picture may show a frame a few millimetres from where it would actually hang.
Which is why no number on a drill plan is ever produced by a model. Every millimetre comes from the layout engine, calculated from figures you supplied and confirmed, and is drawn as vector line work in your browser. The arrangement picture is for choosing. The drill plan is for drilling. They are always shown separately and always labelled.
The AI Disclaimer sets out the full position, including a section on what the drill plan is and is not. Read it.
Acceptable use
The Acceptable Use Policy lists what you may not do with Wallplan. The two that matter most here, because they are specific to a service built on photographs of homes:
- Do not upload photographs of somebody else's home without their permission.
- Do not upload photographs containing identifiable people.
Breaching that policy is a material breach of these Terms.
Availability and changes to the service
We aim to keep Wallplan available, but we do not promise uninterrupted service. Maintenance happens, dependencies fail, and occasionally something breaks.
We may change, add or withdraw features. If we withdraw something you rely on and it materially reduces what you are paying for, we will tell you at least 30 days beforehand and you may cancel and receive a refund of the unused portion of a yearly plan.
If we change these Terms, we will email the address on your account at least 14 days before the change takes effect and say what changed. Continuing to use the service after that date means you accept the revised Terms; if you do not, cancel before then.
Liability
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded. Your statutory rights as a consumer are not affected by anything in this document.
Subject to that:
- The service is provided as it is. We do not warrant that it will be uninterrupted, error-free, or fit for a purpose you have not told us about.
- We are not liable for damage to a wall, damage to a fixture, damage to a piece being hung, injury, or any other loss arising from drilling, from the choice of fixing, or from work carried out on the basis of a plan. Choosing a fixing and establishing what a wall will carry are yours to do, and the plan tells you so on every sheet.
- We are not liable for indirect or consequential loss, loss of profit, loss of opportunity or loss of data.
- Where we are liable, our total liability arising out of or in connection with this agreement in any 12-month period is limited to the greater of the amount you paid us in that period, or fifty US dollars.
You agree that the layout engine's output is a suggestion to be checked, not an instruction to be followed without judgement.
Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) are governed by and construed in accordance with the law of Scotland.
The Scottish courts have non-exclusive jurisdiction. Nothing in this clause affects your right, as a consumer, to bring proceedings in the courts of the country where you are resident, or to rely on mandatory consumer-protection rules of that country.
Time limits
Under the Prescription and Limitation (Scotland) Act 1973, a claim in the Scottish courts must generally be raised within five years. In England and Wales the equivalent period is six years.
Smaller claims
If you are resident in Scotland and your claim is for £5,000 or less, you may be able to use Simple Procedure in the Sheriff Court.
Free advice
If you live in Scotland, free advice is available from consumeradvice.scot, funded by the Scottish Government. This service is available to Scottish residents only. Consumer Scotland is the statutory consumer body, and Trading Standards Scotland handles enforcement.
If you live outside Scotland, you can contact the consumer advice body in your own country, and the mandatory consumer-protection rules of your country of residence continue to apply to you.
General
- If any part of these Terms is found to be unenforceable, the rest continues to apply.
- Not enforcing a right straight away does not mean we have given it up.
- You may not assign this agreement. We may assign it as part of a transfer of the business, on written notice to you.
- These Terms, together with the documents they incorporate, are the whole agreement between us about the service.
- Notices to us go to support@styleyourspacesedinburgh.com or to 28/3 Gayfield Square, Edinburgh, Scotland, EH1 3PA. Notices to you go to the email address on your account.
Questions about this document go to support@styleyourspacesedinburgh.com, or call +44 7524930364, Monday to Friday, 09:00-17:00 UTC.